International shipments

The Desktop App lets you process an international shipment and print all its labels and documents with your local printer. Here we outline this process and its steps. Use this as an overview and quick reference.

1. Select shipment as your shipping type.
2. Specify the address detail of the sender and the recipient. You can also provide additional contact detail, such as return address, ultimate consignee, importer of record.
3. Set up package detail (weight, dimension, contents, etc.), and provide content descriptions.
4. Specify the billing options, if necessary.
5. Specify international detail. Typically, Terms of sale, account number, FTR or SED Exempt and a payer type.
6. Select the best carrier and price.
7. View and print the outputs, labels and documents, if required.

The steps

Here's how to process an international single or multipack shipment in the Desktop App. When successful, the App generates all relevant labels and documents and makes them available to view and print.

1. Open the App, and select the CHOOSE RATE & CREATE LABEL shipment type. This brings you to the Address Details page.

2. Review the sender's address. The current user's address is automatically added. You can ship as another user. Click to open Ship For and select one.
3. Select and validate the recipient's address. Use the Address Book, or manually enter the details, and proceed to the next page, Contents.

4. Set up package detail: its contents, weight, dimensions, etc. The Weight and Contents Description fields are mandatory for international shipments. All other fields are optional. Proceed to the next page, Billing.

5. Optionally, enter billing information, delivery services, or specify chargebacks. Proceed to the International page.

6. Add the detail required by export rules. Then, proceed to the next page, Choose Rate.

7. Select the best rate, time slot or carrier, according to your business needs, and proceed to the next page, Confirmation.

8. Review your shipment, and click CREATE REQUISITION. Optionally, if you are planning on processing such shipment regularly, save it as a favorite.

The international shipment is now processed, and you should be able to view and print all its labels and documents.

See Use the Desktop App for links to detailed content on the pages and components used in these steps.

Go back to Desktop shipping to select another scenario.